Teta9's Privacy Policy —
Your Data Is Safe With Us

1 Introduction

Teta9 is an online gaming platform built specifically for players in Bangladesh. We believe your personal information is just as valuable as your privacy — which is why from the moment you open an account to every game session you play, every piece of your data is handled with the utmost care.

This privacy policy ("Policy") describes how teta9 collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure. By using any teta9 service, you are considered to have accepted the terms of this Policy.

2 What Information We Collect

Teta9 collects your information in three main ways — what you provide directly, what is generated automatically while you use the platform, and what is required during the verification process.

Information provided directly by you:

• Full name, date of birth, and gender
• Mobile number and email address
• Home address and postal code
• National ID / Passport number (for KYC verification)
• Payment method details (Mobile Banking / Nagad / Rocket number)

Automatically collected information:

• IP address & device type
• Browser type and operating system
• Login times, session data, and page visit history
• Game history, bet amounts, and winning records
• Information Collected via Cookies & Tracking Technologies

3 How We Use Your Information

Teta9 uses your information only for specific, defined purposes. Each use case is clearly outlined in the list below:

Teta9 also uses your data to improve platform performance, keep you informed about new games and offers, and prevent money laundering and fraud. In all cases, data use complies with international data protection standards.

4 Data Sharing & Third Parties

Teta9 never sells your personal data. However, information may be shared with trusted third parties in certain specific circumstances:

• Payment Processor: Payment gateways such as Mobile Banking, Nagad, and Rocket use limited data solely to process transactions.
• KYC Partner: Regulated third parties are used for identity verification.
• Game Provider: Only the minimum information necessary to operate the game software is shared.
• Legal Authorities: Data may be disclosed in compliance with valid orders from courts or relevant authorities.
• Anti-Fraud System: Specialist security software is used to detect and prevent fraud.

5 Cookies & Tracking Technologies

Teta9 uses cookies on its website to make your browsing experience smoother and more personalized. Cookies are small text files stored in your browser.

• Essential Cookies: These are required to maintain login sessions and security and cannot be disabled.
• Performance Cookies: Helps analyze which sections of the platform are used most.
• Functionality Cookies: Remembers language preferences and user settings.
• Marketing Cookies: Used to show relevant offers and bonuses. You can turn these off.

You can manage or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain platform features.

6 Security Measures

Teta9 uses industry-leading technology to protect your data. Our security framework operates across multiple layers to prevent unauthorized access and data breaches.

• All data transmissions are secured with 256-bit TLS/SSL encryption.
• Sensitive data stored in our database is protected with AES-256 encryption.
• Payment card or mobile banking details are never stored on our servers.
• Regular security audits and penetration testing are conducted on the system.
• teta9 staff access to data is strictly limited to what is required for their role.
• Our 24/7 automated monitoring system detects suspicious activity.

7 Data Retention Period

Teta9 retains your information for as long as necessary. Once the retention period ends, your data is securely deleted or anonymized.

• Account Information: For the duration of the active account and up to 5 years after closure as required by law.
• Transaction Records: A minimum retention period of 5 years is mandatory under financial regulations.
• KYC Documents: 5 years after account closure, as required by regulatory obligations.
• Gaming Logs: For the duration of the active account, and longer if needed for dispute resolution.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

8 Your Rights

Teta9 respects your rights over your personal data. You may exercise any of the following rights at any time:

To exercise any of these rights, please contact the teta9 support team. We typically respond to requests within 30 business days.

9 Children's Privacy

Teta9 is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has created an account, that account will be closed immediately and all associated data will be deleted.

10 Privacy Policy Updates

Teta9 may update this privacy policy from time to time. When changes are made, we will take the following steps:

• Registered users will be notified of significant changes via email or platform notification.
• The date of the most recent update will always be displayed at the top of this page.
• Previous versions are available upon request.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or complaints about the Privacy Policy, please contact teta9. Our Data Protection Team is ready to resolve your request promptly.